Senior Business Analyst

Role Summary

This role leads requirements definition and documentation across complex initiatives, serving as a bridge between business stakeholders and technical teams. You will drive clarity from day one: turning ambiguous asks into structured requirements, well-defined scope, and delivery-ready artifacts. You will also reinforce documentation discipline so delivery teams stay aligned, changes are controlled, and outcomes are measurable.

What You’ll Do

• Lead stakeholder interviews and workshops to capture goals, constraints, and success metrics.
• Document requirements using clear, testable language (user stories, use cases, functional/non-functional requirements).
• Create and maintain acceptance criteria, definitions of done, and traceability from intake through release.
• Map current-state and future-state processes; identify gaps, risks, and dependencies.
• Partner with product/engineering to validate feasibility and shape delivery sequencing.
• Own change control: manage requirement updates, versioning, decisions, and stakeholder sign-offs.
• Support UAT planning and defect triage by clarifying expected behavior and edge cases.

Required Qualifications

• Bachelor’s degree or equivalent practical experience.
• 4+ years of Business Analyst experience supporting software or analytics projects.
• Strong facilitation skills, requirements writing, and stakeholder management.
• Comfort working across Agile/Hybrid delivery environments.
• BADS Certification (required).

Preferred Qualifications

• Experience with Jira/Confluence and structured documentation frameworks.
• Data literacy: ability to validate metrics/logic with analysts and interpret dashboards.
• Financial services, operations, or regulated environment experience.